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Meet Our Team

Founder and CEO

Frank Wander

Frank Wander is a former Fortune 250 turnaround CIO, author, speaker, and founder of PeopleProductive®, a company dedicated to helping businesses outperform because of their people. By improving human performance, clients unlock stronger business results.

Frank Wander is a former Fortune 250 turnaround CIO, author, speaker, and founder of PeopleProductive®, a company dedicated to helping businesses outperform because of their people. By improving human performance, clients unlock stronger business results.

Prior to PeopleProductive®, Frank was a Chief Information Officer at three different companies, most recently at Guardian Life Insurance Company of America, as well as the President of GroupIntelligence.com during the .com era.

Early on, he developed a knack for transforming organizations and spent many years turning around failing divisions across corporations. He discovered failure had a consistent root cause: cultures where the leaders knew everything about products, processes, and technology, but nothing about the human factors that drive workforce productivity and innovation.

This awareness led him to write a book for Wiley Publishing, titled Transforming IT Culture: How to Use Social Intelligence, Human Factors and Collaboration to Create an IT Department that Outperforms. This book is the missing operator’s manual for the human infrastructure.

Frank was deeply moved by this knowledge gap and founded PeopleProductive® so companies could outperform without burning people out.

As a biology major who was always intensely interested in the human side of business, Wander witnessed how powerful human understanding was when methodically applied to improve business outcomes.

Today, Wander is helping companies become top performers by leveraging the power of people, not technology.

Head of Customer Experience

Steve Plante

Steve is responsible for our client’s experience using our capabilities from initial deployment through on-going effective use. He is passionate about unleashing the productive power of people in the workplace, individually and collectively.

Steve is responsible for our client’s experience using our capabilities from initial deployment through on-going effective use. He is passionate about unleashing the productive power of people in the workplace, individually and collectively.

He is a visionary executive dedicated to helping organizations flourish by mastering the human side of business. He is a servant leader who delivers value through a profound understanding of strategic execution and value creation via high performance culture.

A seasoned executive helping Fortune 100 firms and United States Federal Government agencies successfully navigate business transformation programs for four decades. He possesses a rare blend of business acumen, program life-cycle management, business capability enablement, stakeholder engagement, and organization adoption experience.

Steve was formerly director of professional development for the Business Relationship Management Institute, an organization dedicated to maximizing the benefits of the business relationship management discipline around the globe. He has been a significant contributor to the institute’s body of knowledge (BRMBOK) and certifications: Business Relationship Management Professional (BRMP) and Certified Business Relationship Manager (CBRM), and continues to be a recognized thought leader and mentor in the global Business Relationship Management (BRM) Community.

He lives in Reston, VA just west of Washington DC and when he breaks free of his passion helping organizations flourish by mastering the human side of their business, he enjoys landscaping, gardening and time with family just unwinding!

Chief Revenue Officer

Dan Novais

Dan Novais is a seasoned Senior Executive whose primary goal is generating results through team leadership in complex organizations. He has a strong sales background and has expanded his work field to operations, service, corporate management, and finance administration.

Dan Novais is a seasoned Senior Executive whose primary goal is generating results through team leadership in complex organizations. He has a strong sales background and has expanded his work field to operations, service, corporate management, and finance administration.

In his present role as Chief Revenue Officer for PeopleProductive, he oversees the expansion of sales in North America and Brazil. Responsibilities include direct sales to clients and the development of strategic partnerships.

Prior to PeopleProductive, Dan was the COO & Senior Vice President of Soprano Design for the Americas Region. Novais took over the position in October 2018 with the primary goal of making the “full turnaround” of the region. He deftly restructured and repositioned the Region’s Operation, achieving 25% annual growth. This success resulted from the development and deployment of a new regional strategic plan that aligned with the firm’s global strategy, focused on breaking paradigms to support changes in the market approach from product selling to industrial solutions selling, developing synergies including new brands and processes to mitigate risks and gaps. Responsibilities included Soprano Design's US$ 123 Million P&L for the America's Region, and $720 million as the company's worldwide COO.

In his previous position as Vice President for Softline International, he led the team to conduct a successful M&A Acquisition, which resulted in the new company in Brazil jumping from 27th place to the second most prominent place for Softline International Operations, just behind the Russian Market.

His main strengths include a broad experience in generating value, managing P&L, and conducting the turnaround of low-performance Business Units in the organization, including financial, regulatory, legal, and labor issues.

Dan Novais has a solid commercial background and proven experience in high-performance team building and leadership, sales management, customer prospection/retention, new-market development, and channel architecture.

He's developed a deep understanding of North American Markets (USA & Canada) and Emerging Markets, including Brazil, Chile, Argentina, Peru, Mexico, and Colombia, aligned with strategic thinking skills in delegating tasks and monitoring solutions—resilient, clear communicator, legitimate, and capable of dealing with ambiguity and high-pressure environments.

He's managed well-known companies and business units for American and European multinational high-tech companies, such as Pitney Bowes, SAP, Softline International, and, most recently, Soprano Design International.

Dan Novais has extensive international experience, having lived in the USA and Brazil. He has also traveled extensively within Latin America and European Regions and is abreast of the markets/industries in these regions.

Dan Novais is fluent in English, Spanish, and Portuguese; his professional experience is backed up by a bachelor’s Science Degree from UNIP University in Sao Paulo, Brazil, an MBA from the University of Toronto in Canada in International Business Management with a focus on M&A acquisition processes and lately, a Board Member Certificate Diploma, from IBGC – Brazilian Institute for Corporate Governance. He is also working and studying to participate soon in a Series 7 certification license to act as a Financial Advisor for Corporations and Individuals in the United States.

Dan Novais lives in Orlando, FL, USA, He also has residency in Sao Paulo, Brazil, where he is a certified board member and is actively involved in advising Startup companies in the Technology Sector.

Head of Technical Team

Fabiano Covas

Fabiano is responsible for People Productive’s expansion in Latin America. He has been working with Frank Wander since the inception of the company. Fabiano is a Certified Professional Coach and has always been genuinely interested in the human side of business throughout his career.

Fabiano is responsible for People Productive’s expansion in Latin America. He has been working with Frank Wander since the inception of the company. Fabiano is a Certified Professional Coach and has always been genuinely interested in the human side of business throughout his career.

Prior to the PeopleProductive mission, Fabiano was a passionate leader with 18 years of experience in Information Technology. He has an extensive career in software engineering and project management and has successfully led the development and implementation of systems for the telecom, financial, transportation, logistics, media and arts, entertainment and recreation industries.

He has provided consulting services for the Federal Bank Reserve New York, Mckinsey & Company, Wells Fargo, GAO (Government Accountability Office), NBC, The Travelers, Sprint, Navy Federal Credit Union, Quicken Loans, Georgia State University, USDA (United States Department of Agriculture), Countrywide and others.

He holds an MS degree in Computer Science from Pace University and a Masters of Science in Technology Management from Columbia University.

He is also a former Taekwondo world-class elite athlete and served as a sparring partner for the Brazilian Taekwondo National Team. He lives between Brooklyn-NY and Bahia, Brazil. He loves percussion and playing the guitar.

Head of Communication

Caroline Guse

Caroline Guse is the Head of Communication at People Productive, where she leads the customer experience communication strategy. With a results-driven approach, she develops narratives that strengthen the brand and engage stakeholders, aligning communication initiatives with the company's goals.

Caroline Guse is the Head of Communication at People Productive, where she leads the customer experience communication strategy. With a results-driven approach, she develops narratives that strengthen the brand and engage stakeholders, aligning communication initiatives with the company's goals.

Responsible for implementing and monitoring effective strategies, Caroline aims to optimize the perception of People Productive in the market, ensuring that the company's values and mission are clearly communicated in all interactions. Her experience in UI/UX design enriches the creation of more intuitive and impactful experiences.

Caroline brings valuable perspective to the team, valuing inclusion and diversity in all projects. Her commitment to excellence and continuous improvement makes her a strategic leader within the organization.

Outside of work, Caroline dedicates herself to music, exploring new forms of artistic expression.

Head of Quality Assurance

Fred Wander

Prior to joining PeopleProductive, Fred worked for 38 years in the IT industry, with the majority of those years in the Global Services division at IBM.

Prior to joining PeopleProductive, Fred worked for 38 years in the IT industry, with the majority of those years in the Global Services division at IBM.

He has worked in all phases of software development, with the last 20 years in a Project Manager role, successfully leading the development and implementation of a wide range of applications including Financial systems,

Manufacturing floor control and automation systems, supply chain management systems, and most recently mobile applications supporting Sales Force automation.

While leading projects, he had a clear focus on the human factors involved in running a winning team, and saw first hand the positive impact on productivity and team synergy of such things as showing respect and compassion for team members, having open communication from the leadership community, and building trust amongst team members and leadership.

Fred is PMI and IBM project manager certified.

Head of Enterprise Risk Management

Benjamin Thomas

Ben is responsible for four areas of Risk Management: Information Security, Operational Risk, Business Continuity/Disaster Recovery and Compliance. In this vital function, Ben is committed to identifying and addressing potential external risks that may threaten our operations.

Ben is responsible for four areas of Risk Management: Information Security, Operational Risk, Business Continuity/Disaster Recovery and Compliance. In this vital function, Ben is committed to identifying and addressing potential external risks that may threaten our operations.

The customer experience is the most important driver of sustainable success for PeopleProductive. Therefore, as a human capital productivity solution provider to companies of all sizes, it is of paramount importance that we not only provide powerful and highly usable solutions, but that we protect the reliability, confidentiality and integrity of our software and data.

Ben has over 25 years of experience in the IT industry in areas ranging from Network Administration, Network Design, Application Security and Development to Quality Assurance. He received achievements and Master certifications in Software testing from Villanova University and is a Certified Scrum Master. Ben's accomplishments in the field led him to be invited to lecture on the advancements of application performance, automation and testing the true end user experience.

Before joining PeopleProductive, Ben was Head of Specialty Testing for Guardian Life where he provided powerful and highly usable solutions to test and guarantee the quality, reliability, and integrity of the company's application software and data.

Ben is a seasoned professional who is passionate about identifying and managing enterprise risk and optimizing the end user experience. He believes that enterprise security and risk management is an ongoing, evolving practice and is at the forefront of state of the art innovations in Cyber Security.

In his spare time Ben enjoys photography, composing music and spending time with his family. He is a published songwriter, composer and recording studio owner.

Head of Content Development and Management

David Aragona

Dave Aragona was most recently a Vice President at TriZetto, a healthcare insurance software company with more than 100 million lives on their claims processing and group administration systems. At TriZetto, Dave was responsible for development, maintenance, support and training for their mainframe legacy systems.

Dave Aragona was most recently a Vice President at TriZetto, a healthcare insurance software company with more than 100 million lives on their claims processing and group administration systems. At TriZetto, Dave was responsible for development, maintenance, support and training for their mainframe legacy systems.

With a career spanning 32 years Dave worked at ADP, Beneficial Finance, Horizon Blue Cross Blue Shield and also as a consultant at a Bell Labs data center.

Dave oversaw large scale projects that brought new products to market and significant new functionality to existing products. Projects spanned several months to years, had challenging deadlines and required the coordination of a large team, with many at remote locations.

Dave and his team established a project development methodology and standards that clearly defined roles, processes, deliverables and developed metrics that allowed them execute large-scale projects. He established a track record of delivering projects on schedule and of high quality while maintaining a strong team of business analysts, programmers, quality assurance analysts, customer support specialists and documentation developers.

Dave has a great deal of experience in the human side of business and always strove to put people first, believing that if you treated people well, they would achieve a high performance ethic. The products he oversaw received the high customer satisfaction ratings for the company and his team members reported high levels of employee satisfaction under Dave's management.

With this depth of experience Dave has been coordinating the development of a significant wealth of content to bring knowledge of this critical mission to life and to help organizations flourish through the learning and empowerment of its leaders.
He has worked in all phases of software development, with the last 20 years in a Project Manager role, successfully leading the development and implementation of a wide range of applications including Financial systems,

Manufacturing floor control and automation systems, supply chain management systems, and most recently mobile applications supporting Sales Force automation.

While leading projects, he had a clear focus on the human factors involved in running a winning team, and saw first hand the positive impact on productivity and team synergy of such things as showing respect and compassion for team members, having open communication from the leadership community, and building trust amongst team members and leadership.

Fred is PMI and IBM project manager certified.